Shop employees face violent attacks and verbal abuse, with 54% indicating weekly mistreatment. Campaigns such as Let's Respect Retail and ShopKind Week draw attention to increasing retail abuse. The increase in abuse follows a series of incidents recorded across the sector during the fall season.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC opens a new store in Oslo, praised by Robbie Fowler. Independent retailers expand within Staffordshire's shopping centre. Retailers are assessing staffing levels and education in response. Staff unions call for stronger protection measures as cases climb.